FAQ

We securely accept all major credit cards and PayPal.

No, accounts are totally optional.

Please, if your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking "Add to Cart". You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.

Once you have placed your order, we will send you a confirmation email, it takes us 1-2 business days to ship your order out.Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order.

Oops, Dallianse not being sent to the right address? We can absolutely help change this for you! Provided your order has not shipped, please send us the new details and we can change this over for you. If your order has been shipped, don’t panic! Contact us and we will do our best to redirect your order to a new address and provide on your shipping confirmation email. *Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!

Sorry, we know only offer to The US order, we will open the EU market as soon as possible.

We provide a detaild size guide on our website, where you can refer to the size chart based on your body measurement. If you have any doubts, feel free to contact our customer service team for assistance.

Each piece of lingerie is carefully designed and handcrafted t o meet high-quality standards. Before shipping, all products undergo strict quality control checks to ensure they meet our quality requirements.

Our products are made from high-quality materials and are suitable for most skin types. For particularly sensitive skin, we recommend checking the product compostion before pruchasing or contacting customer support for more information.